BlogHow we work

What setting up your AI actually looks like

It's hard to picture what an AI setup looks like until you've seen one. So here's a rough preview of what we do when we set someone up for the first time.

This is the sort of thing we can do to make AI work better for you. Not all of it is in the starting price. We start with the one job that matters most, and only add more if it's worth it.

We start with one problem

We don't try to do everything at once. We pick the one thing that takes up too much of your week, like customer emails, and work on that first. You'll soon know if the rest is worth doing.

We connect your email

Your AI gets access to your email, so it can read what comes in and draft replies. It drafts, you send. Nothing goes out until you've read it and pressed send yourself.

We work out your tone of voice

We do this one together. How you say hello, how you sign off, the words you'd use and the ones you wouldn't. Your old emails are usually a good place to start. We want it to sound like you.

A style guide, if your brand needs one

We can write a style guide your AI can read and follow: your colours, your fonts, how your name is written, what to say and what to skip. Then your documents and social posts look and sound like yours.

It starts writing things for you to check

Once it knows all that, it can start on the rest, like documents and social media posts. Each one is a first go for you to check, so you're fixing a draft instead of staring at a blank page. It'll still get things wrong sometimes, which is why you check.

Your vault holds all of this

All of this lives in your vault: your tone of voice, your style guide, your prices and the way you do things. It has rules built in, so your AI checks its notes before it answers and saves new things as it learns them. That helps it remember next week what you told it this week.

You probably won't need all of it

Not all of this is in every setup. We work out what's worth doing for you.

Got something
bugging you?

Send us a note and we'll have a chat.

Have a chat Back to the blog