You explain your prices. You explain how you like things worded. You get a good answer. Then next week you open a new chat and it has no idea who you are.
You're probably not doing anything wrong. That's just how most of these tools work. Each new chat starts more or less blank. Some keep a few notes about you, but usually not the detail your business runs on.
So people paste the same background in again and again, or they give up and decide AI isn't much use to them.
Give it a vault
What helps is giving it a vault for your business: one private place for your prices, your hours, your policies, your suppliers and the way you talk to customers.
The With Voss vault isn't just a plain place to keep notes, though. It comes with rules built in that help your AI remember better and work better for your business, like checking the notes before it answers, saving new things as it learns them, and keeping them tidy so they can be found.
So it can answer from your business instead of guessing. A reply can quote your real price. A letter can sound more like you.
It isn't magic, and it won't get everything right. If the notes are out of date, the answers will be too. If you'd like to try it, the hosted vault is $39 a month.
Drafts wait for you
Remembering doesn't mean acting on its own. Everything it writes is a draft that waits for you to read it and press send. You stay in charge, and it does the typing.
That's really the whole idea. Tell it once, check what it writes, and get on with your day.